Last updated: July 23, 2026
1. Introduction
This Privacy Policy describes how Reservation Services US LLC ("FPH Flights," "we," "us"), a Georgia limited liability company with its principal office at 1945 Barnett Shoals Rd, Athens, GA 30605, USA, collects, uses, and shares information when you visit FPHFLIGHTS.COM (the "Site") or use our flight quotation services. The Site is intended for users in the United States.
2. Information we collect
- Information you provide: name, email address, phone number, and trip details (origin, destination, dates, number of travelers, cabin preference) submitted through our quote or contact forms, or provided by phone or email.
- Booking information: if you proceed to book with our assistance, we may collect traveler names as they appear on ID, dates of birth, and payment details. Payment details are collected through secure channels handled by your agent — never through this website's forms.
- Automatically collected information: IP address, browser type, device information, pages viewed, and referral source, collected through standard server logs and any analytics tools we use.
3. How we use your information
- To prepare and deliver the flight quote you requested and follow up on it;
- To complete bookings you authorize and provide customer support;
- To contact you by phone, email, or text about your request (see "Your choices" below);
- To operate, secure, and improve the Site;
- To comply with legal obligations and enforce our Terms.
4. How we share information
We do not sell your personal information. We share it only with:
- Travel suppliers (airlines, ticketing consolidators, global distribution systems) as necessary to price and complete your itinerary;
- Service providers that support our operations (form processing, email delivery, telephony, analytics), bound to use your data only on our behalf;
- Legal authorities where required by law, subpoena, or to protect our rights or the safety of others;
- A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Cookies and analytics
The Site may use cookies and similar technologies for basic functionality and aggregate analytics. You can control cookies through your browser settings; disabling them may affect some Site features. The Site does not currently respond to "Do Not Track" browser signals.
6. Your choices and rights
- Marketing opt-out: you may opt out of marketing calls, texts, or emails at any time — reply STOP to texts, use the unsubscribe link in emails, or email support@fphflights.com. We will still contact you as needed to service an active quote or booking you requested.
- Access, correction, deletion: you may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to records we must keep by law). Contact support@fphflights.com.
- State privacy rights: residents of certain US states (including California, Colorado, Connecticut, Virginia, and Utah) may have additional rights under state privacy laws, including the rights to know, delete, correct, and opt out of the sale or sharing of personal information. We honor verifiable requests as required by applicable law and will not discriminate against you for exercising your rights.
7. Data retention and security
We retain quote and booking records as long as needed to provide our services and meet legal, tax, and accounting obligations, then delete or de-identify them. We use reasonable administrative, technical, and physical safeguards to protect your information; no method of transmission or storage is 100% secure.
8. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. Traveler details for minors traveling on an itinerary are provided by a parent or guardian.
9. Changes to this Policy
We may update this Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.
10. Contact us
Reservation Services US LLC
1945 Barnett Shoals Rd, Athens, GA 30605, USA
Phone: +1 (800) 555-0199 · Email: support@fphflights.com